Automate business processes

Customer relationship management (CRM) helps reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty. CRM delivers a holistic view of each customer that enables client-facing employees to make expedited and educated decisions about strategic efforts in  sales, marketing, and customer service. Microsoft Dynamics CRM is offered on-premise, hosted or online.

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Do you know enough about your customers?

Customer Relationship Management (CRM) software is the tool to manage your relationships through the full customer life cycle. Microsoft Dynamics CRM is a full featured solution comprised of a powerful suite of sales, marketing, and service capabilities. It offers businesses of all sizes a quick, adaptable, and affordable solution for finding and growing profitable customer relationships.

Optimize your sales efforts

Optimize your sales efforts with the familiar and intelligent features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles, increase close rates, and achieve real-time insight.

Enhance customer service

Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative, and integrated organization.

Get more from your marketing investments

Get a CRM marketing solution that is flexible, easy to use, and engineered to fit your business. Transform every touch point into a marketing opportunity and harness the undiscovered potential within your customer base. With familiar and intelligent marketing capabilities in Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight into your marketing efforts.

Leverage your investment with the Microsoft Solution Stack

Consistent product releases ensure you keep pace with Microsoft technology innovations. With familiar, easy-to-use tools such as Microsoft Office, Microsoft Dynamics CRM makes it easy to communicate and collaborate effectively.

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