Microsoft Dynamics CRM 2016 Now Available!

Microsoft-Dynamics-CRM-shortEarly last week, at the Convergence 2015 conference in Barcelona, Microsoft revealed that the latest version of its customer relationship management suite, Dynamics CRM 2016, is now available worldwide in 130 markets and 44 languages.

Jujhar Singh, General Manager for Microsoft Dynamics CRM, described the new release as “a huge leap forward in our journey to intelligent customer engagement”. Dynamics CRM 2016 is available both online and on-premises, and, as he explained, Microsoft’s goal with this release is:

…to enable organizations to personalize customer experiences – engaging customers at the right time, in the right place and with the right content; to give them the tools to be more proactive, and to empower them with the intelligence to be able to predict trends and identify patterns — to know what the customer needs and wants before they do.

The most comprehensive CRM release to date, Dynamics CRM 2016 includes advancements in intelligence, mobility and service, with significant productivity enhancements to help businesses and customer-facing employees achieve more.

“We’re bringing all Microsoft has to offer in productivity and intelligence into a single experience. We’re bringing the advanced analytics and machine learning capabilities of the Cortana Analytics Suite to preview our first intelligent, adaptive processes for sales, customer service and social,” said Singh.

To learn more about a few of the new features and capabilities in Dynamics CRM 2016, which include integration with Delve, Microsoft’s enterprise search tool; integration with Microsoft’s Office 365, SharePoint and OneDrive products; integration with Microsoft Intune to enable mobile application management; offline mobile capabilities for phone and tablet apps, check out Rimrock’s CRM 2016 blog.

For more information, or to set up a time to upgrade to Dynamics 2016, contact Rimrock here..

Why Upgrade to Dynamics GP 2015 R2?

MS-GP-LogoWhy upgrade? That’s a question we hear often from our clients. Many people live by the old adage, “don’t fix what isn’t broken.” And, if you’ve updated your software recently this can be true, maybe you don’t need to upgrade right away. But, if you are a couple or more releases behind from the current version, it is definitely time to take a look at upgrading your Dynamics GP software. Either way, it never hurts to learn about the latest release and what new features it offers that could help make your life a little easier.

So, let’s take a quick look at a few of the top reasons why your organization may want to upgrade to Dynamics GP 2015 R2.

  • Improve productivity – Microsoft Dynamics GP 2015 R2 offers greater integration and interchangeability with other Microsoft solutions such as Office 365 and SharePoint than any release that came before it. Thus, making it much easier for your team to collaborate and access the information that they need to get their job done.
  • True anytime, anywhere access – The redesigned web client offered by Microsoft Dynamics GP R2 and its companion mobile apps give workers the freedom to collaborate and contribute wherever and however they want to. In turn, this greater flexibility improves employee satisfaction and boosts productivity.
  • Control costs with streamlined processes – Functionality enhancements and new native workflows help make sure you’re not wasting time or resources. For example, you can improve inventory efficiency by monitoring and tracking items with unique reason codes.
  • Take action – Role tailored, integrated business intelligence turns insight into action. It helps you to anticipate opportunities and proactively address issues before they even arise. The unique business analyzer dashboard Dynamics GP offers is now available over the web and allows users to track KPI’s, anticipate opportunities and take informed action right from their homepage.

Those are just a few of the compelling reasons why many businesses are taking the plunge and upgrading to the latest version of Microsoft Dynamics GP. To discover what else Microsoft GP 2015 R2 can do for you, Take a look at this top reasons to upgrade brochure.

Should you have any questions about Microsoft Dynamics GP 2015 R2 and whether it is right for your business, please contact us. Our friendly consultants are ready and willing to discuss your specific business needs.

Current Customers – There is no better time to buy Microsoft Dynamics GP users!

No-Better-Time-to-BuyMicrosoft announced it is realigning Microsoft Dynamics GP user prices effective January 1, 2016, resulting in a price increase on the additional users you might need in the future.  So, if you think that you will need more users in the next 6 to 12 months, there is no better time to buy those users before the prices go up 12% on January 1, 2016.

This change will not impact the protected enhancement plan cost of users you have licensed prior to January 1, 2016, subject to the Customer Services and Support Plan Policy.

Main stream support for GP 2010 has been discontinued by Microsoft. Now is the best time to upgrade from GP 2010 and transition to the Perpetual Licensing Model at no additional software costs. If you are interested, contact us here.

Promotion expires December 29, 2015.  There is No Better Time To Buy before prices go up!

Save Up To 45% on Microsoft Dynamics GP

Microsoft-Dynamics-GP-Accounting-Software-PromoIs your accounting software holding you back? It’s time to redefine the way you do business. With Microsoft Dynamics GP you can take control of your finances, gain new insights into your data, set up basic warehouse and order management, and manage your customers and vendors more efficiently.

Microsoft Dynamics GP is easy to use, and has the power to meet your needs today and as your business grows. It’s available for deployment on Microsoft Azure, on your premises, and can be accessed in Office 365. And it’s more affordable than you think.

With this limited-time discount on Microsoft Dynamics GP, there’s no better time to buy.

 Up to December 29, 2015, Microsoft is offering a 45% discount on a license with access for first five users with Microsoft Dynamics GP.

Learn more about the offer here and see how Microsoft Dynamics GP can help your business grow.

Year-end close is approaching. Are you ready?

Articles Banner_Calendar_v1It’s time to start thinking about Year-End again! Join Rimrock on November 26 for our Year End Procedures workshop. Our Dynamics GP team will share best practices related to period-end and year-end processes for your Microsoft Dynamics GP system, and show you how to avoid common mistakes to ensure a smooth and efficient year-end close.


Topics we will cover include:

  • Complete the processes that are performed at the end of an accounting period.
  • Consolidate periods and be aware of the effects of performing the consolidation process.
  • Complete the steps necessary to close a year in the General Ledger.
  • Set-up a special posting period for posting adjusting entries. Print detailed Trial Balances and Financial Statements.
  • Use the Mass Close option, where applicable.
  • Set up a new fiscal year.

Sign up now to ensure a successful year-end close.

Microsoft Dynamics CRM App for Outlook

Looking for a way to copy incoming email activities from Outlook Web App to Microsoft Dynamics CRM? If you’re using CRM Online and have installed CRM Online 2015 Update 1, then you can use the new CRM App for Outlook.

Dynamics CRM App for Outlook is a lightweight Office app that you can use together with Outlook 2013 or Outlook Web App (included with Office 365). You can use the app to track incoming email in Microsoft Dynamics CRM. When you track an email message, a copy of that message is stored as an email activity record in Microsoft Dynamics CRM. You can then access that activity record in CRM, Dynamics CRM App for Outlook, Dynamics CRM for Outlook, or in the CRM mobile apps.


With Dynamics CRM App for Outlook, you can:

  • Tap the power of CRM while working in the familiar Outlook environment.
  • Track incoming email wherever you are, as long as you have access to a browser.
  • Track an incoming email message and link it to an existing record in CRM. For example, you might want to link an email message to a specific account or opportunity. If a record doesn’t exist, you can create it right from within the app!
  • Find out whether an email message is already tracked, and change the regarding record (the CRM record that the message is linked to).
  • Create CRM contact or lead records for people on the From list that aren’t already included in the CRM database. You can also create new CRM records for any entity (record type), as long as the entity has been enabled for mobile and for multi-entity search.
  • Preview information about contacts and leads stored in CRM.
  • Open CRM records directly to find or enter more detailed information.

The following are required to use Dynamics CRM App for Outlook:

  • CRM Online version: Microsoft Dynamics CRM Online 2015 Update 1
  • Exchange Online
  • Synchronization of email through server-side synchronization

Plase note that the Dynamics CRM App for Outlook Preview is currently only available for CRM Online organizations in the North America region. Support for other regions will be added at a later date.

Please contact us for more information on the Dynamics CRM App for Outlook.

The Dropping Loonie: Who Wins and Who Loses When the Loonie Slides

Iloonie-20140915t might make you laugh, it might make you cry – the falling Canadian dollar is either good or bad, depending on who you ask.

Canadian cross-border shoppers and travelers are some of the biggest losers when the Canadian dollar is low because their money doesn’t go as far in the U.S. On the flip side, a weak Canadian dollar lures U.S. consumers north, which is good for certain sectors of the Canadian economy, such as tourism and real estate.

Canada’s professional sports teams are hurt by a weak dollar because their ticket sales are in Canadian dollars, while other expenses such as players’ salaries and mandatory revenue sharing are paid in U.S. dollars. A low Canadian dollar played a role in the loss of Quebec City’s and Winnipeg’s hockey teams in the mid-1990s when both teams fled south of the border.

The Canadian film industry is another sector that benefits from a weak dollar because it helps the industry lure Hollywood productions north. Companies that export goods to the U.S. or that have a lot of international sales also benefit from a weak Canadian dollar. Conversely, when the loonie is strong, it is more expensive for Canadian manufacturers and exporters to sell their goods south of the border.

According to the Canadian Manufacturers and Exporters, a strong Canadian dollar is never good for business, but massive fluctuations are worse, which is why many companies have been exploring ways of minimizing the impact of currency movements, such as pricing products in the currencies of the countries where they do business, or investing in financial instruments that hedge against exchange-rate fluctuations.


Canadian Vs American Thanksgiving

canadavsUSAWho doesn’t love Thanksgiving?

Whether you celebrate with a big turkey dinner or just enjoy a long weekend with the family, Thanksgiving is a holiday that everyone looks forward to.

Although both Canada and the United States celebrate Thanksgiving, we celebrate it on different days. Canadian Thanksgiving is the second Monday of October, while the American’s celebrate on the fourth Thursday of November. That’s not the only difference.




Thanksgiving in America Thanksgiving in Canada
Weekend Four day weekend (Thursday – Sunday) Three day weekend (Saturday – Monday)
National Holiday Yes — Thanksgiving is observed in all 50 states in the U.S. No — optional in Atlantic Canada (NL, NS, NB, PEI)
Football As essential as turkey and mashed potatoes with a triple header for football fans. Thanksgiving day classic with a double header of CFL games.
Pumpkin Pie Typically sweet with a custard filling Spicy, with ginger, nutmeg, cloves and cinnamon
Shopping Black Friday, Cyber Monday Not really
Parades Macy’s Thanksgiving Day Parade Parades happen on a smaller level, like the Kitchener-Waterloo Oktoberfest parade
Turkey’s Sold 242 Million 2.2 Million


Now you’re ready to turn on that football game and wow your family and friends with factoids about a few of the differences between Canadian and American Thanksgiving. Happy Turkey Day!

Microsoft GP 2010 End of Support on October 13, 2015 – Upgrade Now!

Microsoft_Dynamics_GP_For_AssociationsMicrosoft GP 2010 end of support for tax, year end and service packs takes place on October 13, 2015, which is quickly approaching. Please ensure that you are not caught on an unsupported version.

If you are currently on GP v2010, please contact Rimrock Corporation today to make arrangements to upgrade!

For all Microsoft Support end dates,reference this link.

Microsoft Dynamics GP 2016 – Coming Soon!


The Microsoft Dynamics GP 2016 release date is set for April 2016.  The reIMAGINE presentation on September 21 listed some of the new GP 2016 features to expect, along with a new product roadmap through 2017.

A lot of people are talking about the exciting new Microsoft Dynamics GP 2016 HTML5 interface which eliminates the need for the Silverlight interface for the GP Web Client.  The HTML5 web client is expected to improve performance and navigation via the cloud. Beyond the interface there some other exciting functionality and navigation updates.  Here is a few we know about so far:

  • Import/Export SmartLists from Designer
  • SmartLists from Favorites
    • This feature reduces mouse-click in routine processes by allowing users to create a new SmartList from a favorite using Designer.
    • Users will find it more convenient to not have to remove all of the extra columns from the default SmartList.
  • Power BI Reports on Home Page
  • Export numbers to Excel formatted as Numbers
  • Budget Import Exception Report
    • When importing a budget from Excel, an exception report will print and display accounts that are setup in Microsoft Dynamics GP 2016.
  • Workflow Reassignment Notifications
  • Https support for MR
  • Sales All-in-One Document View

Like all of the Microsoft Dynamics products, GP is a cloud ready, mobile ready solution. And cloud computing will continue be a major point of focus when Microsoft releases Dynamics GP 2016. For more information on Microsoft Dynamics GP 2016, contact us. 

More Information or a Demo